Privacy Policy
Last updated: June 2026
1. Introduction
IndianHub ("we," "our," or "us") operates the IndianHub platform, including our website at indianhub.org and our mobile applications (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
Information you provide directly
- Account details: name, email address, phone number, and profile photo.
- Provider profile: business name, service categories, service areas, and pricing.
- Content you post: community posts, event listings, job postings, and reviews.
- Communications: messages sent through the platform or to our support team.
Information collected automatically
- Location data (city/state) when you grant permission, used to show nearby providers.
- Device and usage information: IP address, browser type, pages visited, and timestamps.
- Cookies and similar tracking technologies to maintain sessions and preferences.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account.
- Connect you with service providers in your area.
- Send transactional emails (e.g., booking confirmations, account notifications).
- Moderate community content and enforce our Terms of Service.
- Improve and personalise the Service.
- Respond to customer support requests.
- Comply with legal obligations.
4. Sharing of Information
We do not sell your personal information. We may share it in the following circumstances:
- With providers: When you submit a service request or quote, relevant contact details are shared with the provider you contact.
- Service providers: Third-party vendors (e.g., Firebase, Resend) that help us operate the platform under strict data-processing agreements.
- Legal requirements: When required by law, regulation, or valid legal process.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at indianhubcare@gmail.com.
6. Security
We use industry-standard security measures including encrypted data transmission (TLS), Firebase Authentication, and Firestore security rules to protect your information. No method of electronic transmission or storage is 100% secure, however, and we cannot guarantee absolute security.
7. Children's Privacy
The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data.
- Opt out of non-essential communications.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:IndianHub
Email: indianhubcare@gmail.com
Phone: (940) 277-8799
Website: indianhub.org
Email: indianhubcare@gmail.com
Phone: (940) 277-8799
Website: indianhub.org